Reference

How br33 Handles Your Personal Information

Your privacy matters to us. This policy explains what data we collect when you use your br33 account — including when you deposit via bKash, Nagad, or Rocket — how we use it, and what rights you have over it.

Data You ControlSecure Account StorageLocal Payment PrivacyYour Right to Request Changes
br33 How br33 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your information, or need to report a privacy concern, our support team can help. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will let you know if we need more information to process your request.

Live Chat Open the chat widget inside your br33 account for the quickest response on privacy questions or data access requests.
Email Support Send your data request or privacy concern to our support email address, found in the Help section of your account settings.
Account Help Centre The Help Centre inside your account covers common privacy questions, including how to download your data or update your contact details.
DATA PROTECTION

How We Keep Your Information Safe

We apply security measures across every layer of your account — from the moment you log in to when a withdrawal is verified. Passwords are hashed, payment data is encrypted in transit and at rest, and account access is protected by OTP verification on your registered mobile number. We review our data handling practices regularly and limit internal access to your personal information to staff who need it to operate or support your account.

Encryption in Transit

All data exchanged between your device and our servers is encrypted using SSL, including payment details entered during bKash or Nagad deposits.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification sent to your registered mobile number. We recommend keeping your contact details up to date in account settings.

Data Retention

We keep your data only as long as necessary. Transaction records follow applicable financial regulations; other data is deleted or anonymised when no longer needed.

Common Questions About Your Privacy

Here are the questions we hear most often about how br33 handles personal data. If your question is not covered here, reach out through the support channels listed above.

We collect your name, contact details, date of birth, and the payment method information you provide — such as your bKash or Nagad wallet number — along with device and session data when you access the platform.

Yes. Submit a data access request through Live Chat or the support email in your account settings. We will confirm your identity and provide the relevant information within a reasonable timeframe.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help operate the platform. We do not sell your personal data.

Log in to your account, go to account settings, and update your contact details directly. For changes to identity documents or payment details, contact support through Live Chat for verification.

Transaction records are retained as required by applicable financial regulations. Other personal data is deleted or anonymised according to our retention schedule once your account is closed.

Your rights under this policy and your eligibility to use the platform depend on your local law and the region you access from. We recommend checking what applies in your location before using the service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.